Frequently Asked Questions?
AT EVASMA,
We are committed to safeguarding your privacy and ensuring compliance with Indian data protection laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023. This Privacy Policy outlines how we collect, use, and protect your personal information.
- Q.1: Are Evasma perfumes authentic?
- A: Yes, all our perfumes are sourced from licensed manufacturers and comply with Indian regulations.
- Q.2: Are your products safe to use?
- A: Absolutely. Our perfumes meet consumer safety standards and are tested for quality.
- Q.1: How can I track my order?
- A: You’ll receive a tracking number via email once your order ships.
- Q.2: What payment options are available?
- A: We accept credit/debit cards, net banking, UPI, and cash on delivery (India only).
- Q.1: How long does shipping take?
- A: Domestic orders take 5-7 business days; international orders take 10-15 business days.
- Q.2: Is free shipping available?
- A: Yes, on orders above INR 2,000 within India.
- Q.1: Can I return a delivered product?
- A: No, returns are only accepted for undelivered products. See our Return and Refunds Policy.
- Q.2: How long does a refund take?
- A: Refunds are processed within 7-10 business days after approval.